Dr Ben Dunster
General Dentist

Frequently Asked Questions (FAQs): Other

How can we help you?

We welcome all of your questions because we want you to feel completely confident in choosing us to care for your family’s oral health.

Here are some of the most common questions we receive along with detailed answers to help. If your question is not listed here, we welcome you to contact our clinic and one of our knowledgeable team members will be happy to help.


Our team undergoes advanced training regularly to ensure that we stay up-to-date with the latest requirements for infection control. Following the standards outlined by the Australian Dental Association and the Communicable Disease Network Australia provides both patient and employee safety. 

  • Proper hand washing techniques
  • Protective safety wear – gloves, masks, safety glasses
  • Sterilisation protocol
  • Disposal and transfer of sharps
  • Disposal of clinical waste

In addition to following these rigid guidelines, our team has received proper training and have management skills to keep our patients safe and eliminate the potential spread of disease. We also have the appropriate immunisations as a preventive measure.

We not only sterilise our instruments but also follow a rigid procedure of sterilisation phases that includes proper bagging and batch records for each instrument in our clinic with indicators showing that proper temperatures are reached for patient safety.

Our clinic also uses disposable items, when applicable, to make your procedure even more safe and personalised.

You could say we have cleanliness down to a science, and since we practise proper protocol and keep accurate records, you can feel confident that your health is safe with us.

If you ever have any questions about sterilisation or the processes we use, let us know. We would be happy to show you around and explain everything so that you feel confident in the care we provide.

The short answer is no!

Many Mums ask if fruit juice drinks are healthy for my children, especially as they have no added sugars, and they are marketed as healthy?

This is also the case for fruit chews.

They all contain a lot of sugars, including natural sugars. They can be very acidic, and will dissolve the enamel at the same time, making the baby tooth more prone to dental decay.

Dental decay in children is still a major problem. It may cause pain to your child, which makes the child harder to treat, and it can become a costly exercise.


Parents can help prevent tooth decay in children by -

  • Brushing / flossing their child’s teeth to the age or 7-8 yrs.
  • Limiting the sweet snacks during the day
  • Limit the consumption of sugary drinks / sodas / sports drinks.
  • Keep your regular dental checkups to help prevent developing problems
  • Sending your child to school with water and not fruit juices / poppers / cordials


Please ask us if you have any other questions. Our job is to help prevent dental decay.

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